Services

For clarity, Demorilo provide the below stated regular services for our complex:

The cost is as follows:

• Services: 1,000 euro plus VAT = 1,118 euro per month
• Equipment and products: 310 euro (no VAT applicable) per month
• Total paid: 1428 euro including VAT

By comparison the service fee with Absolute was 2,403.50 euro per month including VAT

With Palm View the fee was 3,572.49 euro per month including VAT. 

NOTE

Both Palm View Management and Absolute offered a complete Management service with Insurance inside. 

All services are with qualified people as shown below that are legally contracted whereby always social contributions are staff are paid. 

Cleaning

Our competent cleaning operative is Andrea Lovaszi who is widely respected within the Larnaca district, due to her operational standards of cleanliness. Other committees actually ask for her to be their dedicated cleaner due to her reputation within the local community. She is onsite for one full day per week, which equates to 8 complete hours per week (after breaks).

Administration
Alison York heads up the Administration side of things, utilizing her 13 years experience in this field. Alison will spend around 4-6 hours per week engaging in dialogue with the owners and updating the records of owner payments.

Administration is key to collecting funds especially from non payers. Alison has already showed her strength in the in 2012, but recovering vital funds and helping us reduce the overall debt.

What all owners need to appreciate is that communication costs are high, as the job of simply sending emails is not effective, hence a large number of owners have to be followed up on. Alison has to call many owners overseas in Iran, Dubai, parts of Africa, UK and other countries besides. Many owners are hard to find or contact and the work is tiresome. Alison is always polite, courteous and assertive, which through experience has proven to be the best policy. She routines exceeds the agreed number of hours too.

Demorilo have also agreed to manage the OH5 accounts, which are available for any fully paid Owner to view upon request to any Committee member. Viewing the accounts requires visiting the Demorilo office with an appointment agreed in advance. All accounts are confidential to owners only and our trusted service providers.

Gardening

Richard Brown and Colin Jackson both of whom are fully trained in the use of all garden equipment and machinery comprise the Gardening team of OH5. They have also been trained in the safe and effective application of pesticides and garden fertilizers  Both operatives like all of the operatives at Demorilo have a real pride and passion for their area of our business

Moreover, both Gardeners are experienced in the care of most types of shrubs and plants that are found in Cyprus. All chemicals, pesticides, materials and equipment are included in the monthly fee. Such things are not cheap to buy as anyone can witness visiting a local garden center.

Richard also conducts a health check on the irrigation system during his weekly visit, which is crucial during the summer months.

Pool Cleaning
Iain Fraser is the pool cleaner for the complex and will visit 3 times per week inm the summer months twice a week in winter.

Essentially. Iain is fully trained by the National Swimming Pool Foundation and is a fully qualified Certified Pool and Spa Operator(CPO) his registration number is 85288124 and this can be verified by emailing the NSPF.

Operational Direction
Simon Tunnah is the Operations Manager of Demorilo and is the person to contact for any defaults at the complex or important matters reating to any area of the operation. Simon is regularly onsite checking all areas of our complex and the performance of his team.