Sad news concerning our Head Gardener

Dear OH5 Owners

It is with deep sadness and regret that we write to advise you that Richard Brown, Head Gardener for Demrilo passed away 19 of June, aged 29 years. At the present time the cause of death is unknown.

As you can imagine the entire Demorilo team are in a state of shock and upset at this tragic loss.

The Demorilo offices, in Larnaca and Oroklini will remain closed for business on Thursday 20^th June. The Oroklini Office will also be closed on Friday 21^st June in addition to Monday the 24th of June. 

We greatly appreciate your understanding and patience at this very difficult time.

If any owner has an emergency please call the office on +357 24400343 and it will be diverted to someone managing the line. 

UPDATE
A fund raising evening was held Friday 28th June 2013 to raise money for Richard.

The Committee considered to contribute, however due to low funds it was decided that ore personal contributions would be appropriate.

The Committee would  like to take this opportunity to thank all owners that already contributed to the cause.

OH5 Committee

Details of Demorilo services

Cleaning

Our competent cleaning operative is Andrea Lovaszi who is widely respected within the Larnaca district, due to her operational standards of cleanliness. Other committees actually ask for her to be their dedicated cleaner due to her reputation within the local community. She is onsite for one full day per week, which equates to 8 complete hours per week (after breaks).

Administration
Alison York heads up the Administration side of things, utilizing her 13 years experience in this field. Alison will spend around 4-6 hours per week engaging in dialogue with the owners and updating the records of owner payments.

Administration is key to collecting funds especially from non payers. Alison has already showed her strength in the in 2012, but recovering vital funds and helping us reduce the overall debt.

What all owners need to appreciate is that communication costs are high, as the job of simply sending emails is not effective, hence a large number of owners have to be followed up on. Alison has to call many owners overseas in Iran, Dubai, parts of Africa, UK and other countries besides. Many owners are hard to find or contact and the work is tiresome. Alison is always polite, courteous and assertive, which through experience has proven to be the best policy. She routines exceeds the agreed number of hours too.

Demorilo have also agreed to manage the OH5 accounts, which are available for any fully paid Owner to view upon request to any Committee member. Viewing the accounts requires visiting the Demorilo office with an appointment agreed in advance. All accounts are confidential to owners only and our trusted service providers.

Gardening

Richard Brown and Colin Jackson both of whom are fully trained in the use of all garden equipment and machinery comprise the Gardening team of OH5. They have also been trained in the safe and effective application of pesticides and garden fertilizers  Both operatives like all of the operatives at Demorilo have a real pride and passion for their area of our business

Moreover, both Gardeners are experienced in the care of most types of shrubs and plants that are found in Cyprus. All chemicals, pesticides, materials and equipment are included in the monthly fee. Such things are not cheap to buy as anyone can witness visiting a local garden center.

Richard also conducts a health check on the irrigation system during his weekly visit, which is crucial during the summer months.

Pool Cleaning
Iain Fraser is the pool cleaner for the complex and will visit 3 times per week inm the summer months twice a week in winter.

Essentially. Iain is fully trained by the National Swimming Pool Foundation and is a fully qualified Certified Pool and Spa Operator(CPO) his registration number is 85288124 and this can be verified by emailing the NSPF.

Operational Direction
Simon is the Operations Manager of Demorilo and is the person to contact for any defaults at the complex or important matters reating to any area of the operation. Simon is regularly onsite checking all areas of our complex and the performance of his team.

Social Accountability of staff

It is important for all Owners to know that Demorilo guarantees to ensure that all directly employed personnel working within the OH5 complex are doing so in accordance with the laws of Cyprus, which include payments of their social contributions and appropriate certification where necessary for Pool maintenance and other areas of technical operations.

It is essential that all staff contracted are legal and pair social contribution in accordance with the laws of Cyprus. The Government are taking measures to ensure that this happens.

DH also endeavors to ensure that all sub-contracted personnel are operating in accordance with the employment laws in Cyprus. 

Demorilo contacts

Here below are the contacts for our Property Management Company Demorilo:

Main Office
Makariou Avenue 36 | Shop 2 | Larnaca | 6017
Tel: +357 24400791 | Fax: +357 24400344

Oroklini Office
Griva Digeni 37 | Oroklini | Larnaca | 7040 | Cyprus

www.demorilo.com

Real Estate License

Here below are details of the Demorilo license to operate:

• Licensed Real Estate
• Registration Number AM 325
• License number AA 101/E